Privacy Policy
Last updated: November 24, 2025
At Best Friendz Too Grooming, we respect your privacy and are committed to being transparent about how information is used when you visit our website.
1. Who We Are
This website is for Best Friendz Too Grooming, a pet grooming salon located in Winston-Salem, North Carolina. Our primary goal online is to provide information about our services, location, and team, and to give you an easy way to contact us or book appointments.
2. Information Collected on This Website
This website itself does not have forms for creating user accounts, logging in, or paying online. We do not directly collect payment information, Social Security numbers, or other highly sensitive personal data through this site.
You may choose to contact us by phone or email using the contact details listed on the site. In those cases, any information you share (such as your name, phone number, pet information, or appointment request details) is used only to respond to your inquiry and provide grooming services.
3. Online Booking Through a Third Party
Our online booking is handled through a third-party scheduling provider at:
https://bestfriendz.myonlineappointment.com
When you click the “Book Now” button on our site, you are taken to this external booking system. That provider may collect personal information such as your name, contact details, and appointment preferences in order to schedule your visit.
We do not control how that external service collects, stores, or secures your data. Please review their privacy policy and terms directly on their website for details about how they handle your information.
4. Cookies and Analytics
At this time, this website is designed to be simple and informational. We do not intentionally run advertising trackers or advanced analytics scripts that create detailed user profiles.
Your web browser or device may still send standard technical information (such as IP address, browser type, and basic usage data) as part of normal web browsing. Any such data is generally used in an aggregated way to keep the site running reliably and to understand basic traffic patterns.
5. How We Use Information
If you contact us directly (by phone or email), we may use the information you provide to:
- Schedule or confirm grooming appointments
- Respond to questions about services, pricing, or availability
- Follow up about your pet’s visit if needed
We do not sell your personal information to third parties.
6. Your Choices
You can choose to:
- Call us directly instead of booking online
- Email us if you have questions before sharing any personal details
- Avoid using the third-party booking system if you prefer not to enter information there
7. Links to Other Websites
This site may link to other websites (such as our booking provider or social media pages). We are not responsible for the content, privacy practices, or security of those external sites. We encourage you to review the privacy policies of any site you visit.
8. Updates to This Policy
From time to time, we may update this Privacy Policy to reflect changes in how the website works or how we operate. When we do, we will update the “Last updated” date at the top of this page.
9. Contact Us
If you have questions about this Privacy Policy, you can contact us at:
Best Friendz Too Grooming
1800 Silas Creek Parkway
Winston-Salem, NC 27103
Phone: (336) 448-5736
Email: bestfriendztoo@gmail.com
This Privacy Policy is provided for general informational purposes and is not formal legal advice.